Our hotel does a lot of business with hockey teams – high school, peewee, and even semi professional. Almost every weekend we have 3 or more teams staying with us.
It’s a tough way to make a buck.
You expect kids to be a bit rambunctious, but many (not all) of these kids are out of control. A good portion of the parents let them run wild through the halls, knocking pucks against the walls, ripping the numbers off the doors, knocking on doors while people are sleeping, then running away…we have had them fill the bathtub with water and put all the pillows in to get soaked…that is if they have left any pillows in the room (they are fond are stealing them). Last weekend 6 blankets were stolen, two lamps were broken,a number of bath towels were missing, and two rooms left numerous barf piles.
That’s a typical hockey weekend. We are used to it. We grit our teeth and bear it.
This weekend one of the little angels went too far.
We were not aware until a few hours after check out.
Another guest checked in early & had the misfortune of getting the hockey room.
After being in the room for a short while, the unspecting guest called down to complain of an unpleasant smell in the bathroom and said when he flushed the toilet, the water was a brownish color.
Our maintenance man went up to investigate.
If you are thinking, gross, disgusting thoughts, then you probably guessed it.
Our maintenance guy pulled off the top of the water tank and it was FULL of feces!
Evidently the teenager thought it would be funny to get on the top of the toilet seat, remove the tank lid, squat over it and defecate. Then he put the top back on, packed his bags and left for home.
I hope that hockey player's team did not win the tournament.
Why, you wonder, didn't the housekeeper notice the aroma and take care of it before the next guest arrived? Good question.
I am wondering the same.
I will bet that question will be a hot topic of conversation at our Wed. staff meeting.